Goodgrade LLC
Updated: May 23, 2024
Since Goodgrade provides non-tangible, irrevocable goods, we do not offer refunds once the product is purchased. This policy is in place to highlight the importance of utilizing the free products provided to ensure the service meets your needs. We encourage you to review the service description carefully before making a purchase.
If you decide Goodgrade is not for you, you can cancel your subscription through the user settings as outlined above. There is no need to contact us to initiate the cancellation.
If you have any questions, concerns, or complaints regarding this refund policy or any other matter, please do not hesitate to contact us at abirkel@goodgrade.ai. We are committed to providing excellent customer support and will respond to all inquiries as quickly as possible.
For additional information and answers to common questions, please refer to our FAQ section. If you need further assistance, our customer support team is here to help.
Goodgrade reserves the right to modify this refund policy at any time. We will notify customers of significant changes through our website or through direct communication.
This refund policy is governed by the laws of the jurisdiction in which our company is registered. Disputes under this policy will be resolved according to these laws.
We are committed to ensuring our refund policy is accessible to everyone. If you require the policy in an alternative format, please contact customer support.
Upon purchasing any product from Goodgrade, you will receive a digital receipt to confirm the transaction. Please keep this for your records.
Your feedback is important to us. If you have any suggestions on how we can improve our services or policies, please reach out to us using the contact details provided above.